Game disappeared from STEAM game list!

[WTE_Matty]

Well the issue I've got now is quite bizarre. IL2 COD disappeared from my STEAM game list, can't find a track of it in STEAM at all. Double click on IL2 COD icon takes me to STEAM store. Re-activation doesn't work. Clearing ClientRegistry.blob doesn't work. Contacted STEAM - waiting for reply:-x
I've got retail DVD version - if it helps. Any idea - anyone?

[MadTommy]

Are the CloD files on still on your PC.

Assuming they are.. start steam and launch the game from the CloD launcher.exe direct.

[WTE_Matty]

I can run ClOD like that MTommy, but can't download any patches since STEAM lost track of my installation.

[MadTommy]

Werid.. have you tried reinstalling steam? (backup your game files 1st)

Apart from that you'll probably have to wait for a reply from Steam.

EDIT: have you tried to re add it to steam.. there is an option to add games..

[WTE_Matty]

I'll wait couple more days for STEAM to reply before reinstalling it.

[Gamekeeper]

Have you tried these options? (https://support.steampowered.com/kb_article.php?ref=5168-EUIA-6643)

Also have you deactivated the Steam Cloud?

[WTE_Matty]

Have you tried these options? (https://support.steampowered.com/kb_article.php?ref=5168-EUIA-6643)

Also have you deactivated the Steam Cloud?

1.Yes.

2.No,because it's not in Games Library anymore. Is there any other way to do it?

[Sauf]

Steam/settings/downloads and cloud

[WTE_Matty]

Thanks Sauf. Done it - no change though :-(

[WTE_Matty]

Just to add more frustrating news - when COD started with launcher.exe both TRACK IR and joystick are not recognized in game anymore. Still no answer from STEAM support. Total crap... :-(

[michelip]

I've had similar: Steam Message "we've come up empty". No trace of COD.in Steam library. Steam have replied to my enquiry. I have to send them photos of the game box both inside & out as well as the leaflet with the rego. number before they'll help. All that when I'm supposed to be registered with them. No more STEAM-dependent sims for me!
Pete.

[WTE_Matty]

Did you get it resolved at the end Pete? How long did you have to wait for them to reply?

[michelip]

No Matty - problem persists. I tried to send them photographic proof of ownership as requested but got no acknowledgement. Same message shows up every time. I've been frozen out for about 10 days now! I seem to have run out of options.
Pete

[SsSsSsSsSnake]

in my experience with Steam support they suck bigtime.

[WTE_Matty]

Emailed photo of my cd key + other numbers to them as well. It has been two weeks now. Have you tried to reinstall STEAM or ClOD?

[WTE_Matty]

Reinstalled Steam and tried to reinstall ClOD as well - unfortunately got Duplicate Product Code message so no go. Steam apparently needs more time to investigate further...tbc...

[WTE_Matty]

Finally - Clod is available again. Still wandering what has actually happened - STEAM support didn't offer any explanation. Glad it's all sorted now though.

[Skoshi Tiger]

What a drama! Glad it was eventually sorted out for you. Events like this can't be good for their reputation!

Cheers!