Please Help

[Dnkiwi]

hi my younger brother has just purchased RnR via the 1C online shop and is getting both the file is corrupt and server has reset message his internet is currently high speed broadband .

hopefully some on here can offer some help as he has had sevral attemps at getting this game now

[Sneaksie]

You should contact 1C technical support (support@1cpublishing.eu).

[Nike-it]

We are investigating this issue now. Which files are corrupted?
The same as listed here: http://forum.1cpublishing.eu/showthread.php?t=13264 or other ones?

[Dnkiwi]

We are investigating this issue now. Which files are corrupted?
The same as listed here: http://forum.1cpublishing.eu/showthread.php?t=13264 or other ones?

it's the download files that are in the email with the key code

[Nike-it]

Please redownload the gamefiles. My colleagues checked the build in the 1c shop and it works ok.

[Dnkiwi]

Please redownload the gamefiles. My colleagues checked the build in the 1c shop and it works ok.

thanks for your quick help