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techstepman
03-04-2010, 08:45 PM
i click to start the game and this happens:

runtime error

program:..........\sw3cw.exe

this application has requested the Runtime to terminate it in an unusual way.

please contact the apllications support team for more information.

...epic fail!

i waited for this game so much!
its one of my favourites...why doesnt it work?

can anyone help me?

JustaPlayer
03-04-2010, 11:39 PM
Have the same problem, some info that might help, from the crash on windows 7 (64 bit) with a Core i7 processor, with 6gb ram, and running 2560x1600 (native) nvida, running the verison from steam, tried to download it twice, and also ran their validater over it:

Problem signature:
Problem Event Name: APPCRASH
Application Name: sw3cw.exe
Application Version: 0.0.0.0
Application Timestamp: 4ad61c77
Fault Module Name: d3dx9_35.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03824
Exception Code: c0000135
Exception Offset: 0006f04e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

JustaPlayer
03-05-2010, 04:54 AM
Debuged the problem, it seems that the directx 10 that is installed is missing something in the compatiblity, so you need to run the updates.... so this is how:

Search Microsoft.com for "DirectX end-user runtime" and run it (it is also called 'DirectX End-User Runtime Web Installer", it will install what ever is missing in the direct x 10 to 9 compatability that is missing.

techstepman
03-05-2010, 11:31 AM
Debuged the problem, it seems that the directx 10 that is installed is missing something in the compatiblity, so you need to run the updates.... so this is how:

Search Microsoft.com for "DirectX end-user runtime" and run it (it is also called 'DirectX End-User Runtime Web Installer", it will install what ever is missing in the direct x 10 to 9 compatability that is missing.

nope got the same message again...

i also emailed the support but i didnt get a responce...

Sneaksie
03-05-2010, 11:39 AM
Do a search for d3dx9_35.dll file on your PC. Do you have it now, after DirectX update?

techstepman
03-05-2010, 11:49 AM
Do a search for d3dx9_35.dll file on your PC. Do you have it now, after DirectX update?

yes there it is.i have it.

but i cant play the game.it wont even start.it gives me the same message again and again...

oh incase you wanna know i have vista sp2 (32bit)

techstepman
03-05-2010, 11:51 AM
this is what i got from dxdiag...

------------------
System Information
------------------
Time of this report: 3/4/2010, 23:52:52
Machine name: OWNER-PC
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
Language: Greek (Regional Setting: Greek)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7516
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 3070MB RAM
Page File: 1463MB used, 4882MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1)

------------
DxDiag Notes
------------
Display Tab 1: The file atiu9pag.dll,aticfx32.dll,atiumdag.dll,atidxx32.dl l,atiumdva.cap is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 3870 X2
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter CrossFire Secondary (0x950F)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_950F&SUBSYS_80301462&REV_00
Display Memory: 1786 MB
Dedicated Memory: 506 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiu9pag.dll,aticfx32.dll,atiumdag.dll,atidxx32.dl l,atiumdva.cap
Driver Version: 8.14.0001.6091 (English)
DDI Version: 10.1
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 1/26/2010 22:45:28, 20480 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-D64F-11CF-1960-31A0A1C2C535}
Vendor ID: 0x1002
Device ID: 0x950F
SubSys ID: 0x80301462
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

techstepman
03-06-2010, 12:56 AM
ideas anyone?

Nolan ra Sinjaria
09-05-2010, 02:34 PM
Any solutions yet?

i bought the game yesterday on impulsedriven.com and the game wont run (Vista 64 bit)

Already tried the DX10-Web-Updater but it told me i already got the latest version

Andrew Syarkawi
08-02-2013, 09:45 AM
CPU: I7 3,4 ghz
RAM: DDR3 16 gb
VGA: Nvidia 680GT
OS: Win 7 32Bit, (my HDD with 7-64 Bit is full)
----------------------------
I think the problem is after the game got patched with v.1.12. after patch i play the game (new game-normal) and the game crash with runtime bla bla bla warning.

so i fresh-reinstall the game, but this time without patching (still 1.11), star new game and the game runs just fine.

i try this method 3 times and works, i am play the game right now (02-08-2013).

I dunno why, this game series very good, love it all, but kills me with all the bugs. feels like buying defect games. SW1 is great, SW 2 is VEry2 great but Very2 Bug, SW3....just this stupid patch and it ruined.

PS. The game version is located on left down side of the Main menu.